“I couldn’t have been more pleased”
“Woody is great. He always explains things well.”
“Mike was very courteous and cleaned up when he was finished.”
“Your technician, Tom, was prompt, quickly diagnosed the problem, made an urgent delivery for the part and installed it the next day.”
“Josh was amazing. After using another company for 12 years, I decided to try someone knew and now I never want anyone but Josh to come to my house. I would like Josh to repair my appliances at my business and my kid’s home too! He was knowledgeable, nice, explained everything, double checked his work and showed me what happened and what was wrong. Best of all he fixed it in 35 minutes, after [another company] had sent out 5 guys and never repaired the problem.”
“Dave was professional and polite. I appreciated him taking the time to explain everything to me as well as the landlord. He had a great amount of know-how.”
“Tim was great scheduling me promptly and phone follow-up. Arturo provided excellent service. He is patient, kind, and has a demeanor that makes you feel comfortable. He took the time to return my phone call and help me with all of my refrigerator needs. He is thorough and described the issue in a customer friendly way. You can be assured that your company is represented well when you send Arturo! Refreshing to see good customer service still exists. Thank you Arturo!”
"Mike came out & repaired our 17 year old Whirlpool washing machine. He was knowledgeable & very polite. It was a pleasure dealing with your company. Thank you."
"Steve was the repairman; he did a great job. [I] was very happy with his work, he took his time and explained everything."
"[My technician] was very professional and courteous. He made sure everything was clean and working before he left. He gave easily understandable explanations of the work he was doing."
"My technician was absolutely great! He went above and beyond to get our dishwasher working quickly. It's very clear that he enjoys his job and is proud to work for AAA! I will recommend you guys to all my family and friends."
"You can't [improve] - Your technician was the most knowledgeable and courteous we have ever had from any company. Thank you!"
"Your 'explanation of charges' flyer is great, I have never had a company in all my years take the time to explain the cost of repair like you folks did. Thank you!"
"Couldn't possibly improve service in any way I can think of. Will surely use you again if ever needed!"
"I am really impressed with your service! The phone staff is helpful, knowledgeable and courteous. My technician was fantastic. Neat, friendly, quick. He explained everything to me. Thanks!"
"I was so pleased by the promptness of the appointment! Your technician was courteous and did a fine job." "Outstanding Service on everything from phone to service man - Thank you."
"It was great - I was called when the technician was on his way, he arrived at the time promised and was able to fix the problem on the spot. You can't ask for more than that!"
"The technician also gave me some tips on cleaning my dishwasher. He's someone I can trust and recommend."
In order to improve our business, we're constantly seeking feedback from our customers.