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What People Are Saying



Service was extremely prompt, the technician took his time to properly diagnose the problem, and I was very happy!  I will use your company again!

Testimonials + Reviews

Lombard Excellent Repair

AAA appliance tech

Communication was prompt and service was quick. AAA had a someone come out the same day that the service request was put in. Dave, in particular, was excellent! He diagnosed and fixed the issue very quickly, and very clearly explained what happened and what we could do to prevent future problems. He was very professional and provided excellent service!

Scott S

Park Ridge Oven

He did a fine job. My oven is now working. Thank you.

Mae F
Park Ridge

Fantastic Chicago Fridge Diagnosis

Arturo was my technician and he was fantastic at diagnosing issue with my fridge. I called the office and they were very helpful and nice throughout the process.

Fred D

Chicago Fridge Repair Review


Great people to help you . Very friendly, they worked around my schedule to fix my frig.

Ron M

Buffalo Grove Appliance Repair Review

Cisco V was awesome !! He fixed our wash machine and told us what do do about the amount of laundry soap to use etc. thank you for sending Cisco !! Thank you for being so nice and thoughtful from the person making the appointment to getting my time where I did not ave to miss much work and for sending an awesome tech out

Richard V
Buffalo Grove

Wilmette Appliance Repair Review

john was a wonderful tech and the second time came back he came with another tech and they both did a great job. thank you.

Richard K

Evanston Customer Review


I was contacted by the AAA Appliances almost immediately after placing a work order through my Nicor service contract. Although the first available appointment was a little distant, because it was not an emergency the timing worked fine. I appreciated a confirmation e-mail providing instructions. I was contacted by phone and e-mail prior to the arrival of the repair man. He was courteous, efficient and provided some great suggestions for getting the best out of my oven. A new part needed to be ordered which means another repair service time will need to be scheduled. It was great receiving an e-mail about the status of ordering the part. I love all this transparent communication. It makes the inconvenience more easy to accept and deal with. Thank you.

Debra H
AAA appliance tech

Dave H. is professional and very knowledgeable, his customer service skills are excellent. I knew as soon as Dave inspected my appliance and gave me his initial assessment, I was in good hands. I will definately use your company in the future.

very respectful

The technician was great- moved things out of the way carefully, made sure his shoes were clean- very respectful of the property. Found the problem quickly too.

Paula B
Chicago, IL

All in all, a very good experience.

I received an appointment as soon as I phoned the office, followed by a confirmation email telling me what to expect from the appointment and sending a photo of the technician. The technician was prompt, efficient and knowledgeable. All in all, a very good experience.

Adele B
Lincolnwood, IL

Technicians are knowledgeable, professional and friendly.

We can always count on good service. Technicians are knowledgeable, professional and friendly.

Excellent service!

Very satisfied with the technician who has come to repair our applicances on several occasions. Excellent service!

Bob C
Naperville, IL


Cisco was great and very helpful. Thanks!

Katie G

I have faith in his abilities.

Dave is an outstanding professional. Knowledgable, prompt, personable. He has been servicing my appliances for a number of years and I have faith in his abilities.

Rebecca R
Clarendon Hills, IL

work habits are exceptional

I was EXTREMELY pleased with the effort my technician put into making this range work properly. His work habits are exceptional - leaving his work area in perfect condition. He presents well to the customer, does a very good job of explaining what is needed and what he is doing. He is an excellent ambassador for your company!

Kim B
Oak Brook

would definitely recommend

Your technician was prompt, polite and informative as well as pleasant. We would definitely recommend your company to friends and neighbors.

Brian W


We are really appreciate the professionalism and competence you exhibited with us and we would recommend you to anyone.

Les F.

I feel totally comfortable

Dave has been our service person a number of times.  Both my husband and I agree that Dave is not only competent and knowledgeable, but he is also very polite and considerate.  I feel totally comfortable when he is in the home, and I also feel that he does a good job.  Please let Dave know we appreciate him and his services.

Burr Ridge

You're the best.

You’re the best. Thank you so much for all your information.

Great Lakes West

The service was very good, in fact, excellent.  The service person, Arturo, was exceptionally good, he was clean about his work and work area. He tried so hard to please us and though it involved long hours, he was determined to finish the work so we would not be inconvenienced.  The phone calls to and from AAA were pleasant and efficient.  I would recommend this company to anyone needing good service

Dorothy B
Chicago, IL

Act One Pub

10 out of 10.  AAA has serviced our equipment from the beginning.

Joe P

Arturo was my repair person and he is fabulous: professional, knowledgeable, patient in explaining the problem/solution, and funny. I also very much appreciated the phone call letting me know that Arturo was on his way.

Jaqueline S

From the first call to schedule an appointment, everyone was very polite and professional. The technician was very thorough and explained what was needed for the repair. Communication was done through email and phone. The information on the repair and the parts needed to be ordered was done through email immediately so that there was no down time. A call from the service company to schedule the repair appointment when the parts were received was done in a timely manner. The call prior to service was most appreciated. AAA Appliance Service Center is a professional, polite and knowledgeable company. I would highly recommend them.

James F

We are most grateful to our repairman - Arturo, who suggested we not install all the parts ordered for our refrigerator until which time we could see if the initial fix was sufficient - and it was indeed. His suggestion saved us nearly $500. You guys are the best!


We are usually skeptical of the appliance repair industry! Having said that, AAA has broken the stereotype. We were fortunate enough to get Arturo assigned to our Uline ice maker. He was punctual, professional and knowledgeable. He generously took his time to explain why it quit working and how to keep it from happening with our other appliances. However, should any other appliance break on us, we will call AAA - and ask for Arturo.


Scott did a fine job. Was courteous, aware of carpeting and carried himself in a professional manner. He's a good representation of your company:)


Dave our tech. Was great! He was very knowledgeable and professional. I hope all of your employees are this wonderful!


You are the best & this will be reflected in my Angie's List rating. Please forward this to your manager & tell him or her I am happy to sing your praises if they need a phone call. I have worked in customer care for many years & know excellent service when I see it.


Great staff, very friendly and prompt


Called in the morning and technician here the same day. Hector was professional and efficient. Fixed my microwave, left everything cleaned up and charged a reasonable price. Would definitely use this company again.


Arturo V. was very professional & helpful!!! I would strongly recommend him to friends & family that own Viking appliances.


Good communication and qualified service tech


Arturo V is extremely knowledgable, friendly, professional, and helpful. He's really an asset to your company, for which this was my first occasion using.


Courteous and informative phone call to set up appointment. Immediate receipt of e-mail confirmation and photo of serviceman. We were kept abreast of possible late arrival but Rick did arrive within the assigned time slot. He was businesslike and knowledgable. And my dryer works well today!!


Service was excellent and your service technician was outstanding.


Very prompt and friendly service


Ricky installed my washer and dryer, but he did so much more. When the new dryer was sensing that my dryer vent was clogged and came back (on his own time) for no charge. In addition he made recommendations that were from obvious knowledge and experience.

The office staff had him back to my house quickly, and they called 20 minutes before he would arrive. The price was in line with all the other service repair centers - even with the house call / diagnostic charge of $80. This was applied to the cost of the repair. In the end, the experience, knowledge, and service was worth the price. I feel like the price and service were excellent.


I will use your company again!

Service was extremely prompt, the technician took his time to properly diagnose the problem, and I was very happy! I will use your company again!


nice job

Ricardo did a very nice job, thanks!


give him 5 stars

Rick was very efficient and had to work under a time constraint since I had to leave my house by 5:00 for an MD Appointment and he did not arrive until 4:00. Please give him 5 stars!


What a gentleman!

I must say Dave was the best. He showed me a few things on the Blue Star, like where the gas shut off valve was and even assisted me with getting up from the floor. What a gentleman! AAA Appliance is my new best friend and I have your phone number in my cell. I just can't say enough on how pleased I am that the Blue Star manufacturer recommended you. Thank you.


polite, helpful and professional

The serviceman was polite and helpful and professional. I like the photo in advance.


Lake Forest

attentive and always on time

I really appreciate your company for accommodating me even though I live outside your service area. Scott and Arturo have been extremely professional, courteous, and most importantly competent, in servicing my appliances. The office is attentive and the calls are always on time. Thanks so much!



Scott figured out the problem with my dishwasher. Fixed it and charged a fair amount.


Good reliable service at fair price

Love Arturo and your company. Good reliable service at fair price


top notch service

Top notch service. Technician was very knowledgeable about how to fix the problem and how to avoid future problems. I would definitely use this company again.


saved us nearly $500

We are most grateful to our repairman - Arturo, who suggested we not install all the parts ordered for our refrigerator until which time we could see if the initial fix was sufficient - and it was indeed. His suggestion saved us nearly $500. You guys are the best!


broken the stereotype

We are usually skeptical of the appliance repair industry! Having said that, AAA has broken the stereotype. We were fortunate enough to get Arturo assigned to our Uline ice maker. He was punctual, professional and knowledgeable. He generously took his time to explain why it quit working and how to keep it from happening with our other appliances. However, should any other appliance break on us, we will call AAA - and ask for Arturo


neat, professional

neat, professional,courteous and good work.


Scott did a fine job

Scott did a fine job. Was courteous, aware of carpeting and carried himself i a professional manner. He's a good representation of your company:)


fix my dishwasher

I just had Ricky Ricardo fix my dishwasher. He was the Best!! Very honest, professional and took the call to come after his last call of the day. I appreciate the quick service and will always call AAA for all my appliance repairs.


Thank you again for bailing us out of a crisis situation

On behalf of Northminster Presbyterian Church, we want to thank you for your fast and unscheduled response to our need for your company's help with our problem. We realize that James came after the normal service hours and committed some of his valuable personal time to resolve our ice maker problem.

That is a real commitment of service to your customers which goes far and above many businesses attitude to their customers and we truly appreciate it.

Thank you again for bailing us out of a crisis situation.

Northminster Presbyterian

love send picture of technician

I love that for safety you send a picture of the technician.

Schaumburg, IL


Competent, friendly and timely service



The Technician was honest, looked up parts on the spot. I like how the company Emails a picture of who to expect at the door as a bonus.

North Aurora

courteous and thorough

The appointment was easy to make and followed up with an email along with a picture of the Tech who was coming. Got a call when he was on his way. Tech was courteous and thorough.


very professional

The tech was knowledgeable and the company is very professional.

Mt Prospect

difficult appliance

We have a difficult appliance to service and you did it well.

Oak Park


I requested Scott to return and fix the oven again. New problem and there was no problem to resend him. I thought that was awesome.



Scott was excellent!!!!!!! He represents the company so well. Because of him and his service I would recommend the company.


pleased with the whole service experience

Scott made the service call today for my dryer….he was great.   I was also impressed with the confirmation appointment email with the photo of the tech; that’s pretty cool.  I was really pleased with the whole service experience at your company.


one to call

If you need appliance repair service, AAA is the one to call. Arturo has been to our space a couple of times and he's always very friendly and attentive. He's just a very good person. They replaced a compressor on one of our refrigerators and we recently set up yearly maintenance check-ups with them. Natalie is also fantastic as scheduling. As a person who deals with businesses all the time, customer service is always very important and I do believe that's one of the highlights that keeps me with AAA Appliance Service Center. I'd definitely recommend them.



Appreciated Scott's honest feedback about my dishwasher. thorough and professional.


American Home Shield Review

The tech you sent was great! Knowledgeable, professional and personable


best at what he does

Scott is amazing- the best at what he does.


friendly and efficient

Came out promptly, ordered part and back out in 3 days - oven fixed.  Technician was friendly and efficient.


long term repair

James is a very knowledgeable tech, he takes great concern to do a long term repair and to be considerate of the environment around.


on time

On time - Knew oven, able to recommend & solve problem


easy to schedule

Easy to schedule, tech had expertise with problem


thorough & polite

Technician was thorough & polite. Even called the manufacturer to identify if replacement parts were available.



Technician was fabulous.  Knowledgeable and service oriented.  I was clear I could trust him to do the best job efficiently

La Grange

We'll call you!

Found out about your company through the warranty service.  Hope not to have another appliance repair need, but when we do, we'll call you!


authorized on all the appliances I own

I see from your website that you are authorized on all the appliances I own. And after the service call today your organization is the only one I will use moving forward. I have been disappointed with others I have used in the past.


professionalism and courteous

The professionalism and courteous behavior of both the technician and the person on the telephone were excellent.


taught me things

On time service, very knowledgeable, taught me things about my oven that I didn't know.


Great service overall

Great service overall; arrived within promised window; fixed problem and left work area in good condition.



Your appliance service company had us amazed, mainly due to really bad experiences in the past. We had placed a service request online when we received a call back to schedule an appointment. Your service guy was prompt and even called 20-30 prior to coming out, and when he arrived he covered his boots to protect our wooden floors and placed protective covering on the floor by the Sub Zero refrigerator and worked very neatly, quickly and communicated the findings very clearly, and from start to finish had a new part and job done in 1 hr... We would highly recondite this company!


customer service is great

The customer service is great!  Tech very detailed in explaining what was wrong, how it will be fixed and willing to answer your questions even when repair is complete.



Everyone was very friendly and professional. Once our critical part was sent by Dacor, the installation was done in a timely manner.

Dacor Warranty Client

love the emails

I was very happy with Arturo.  Overall I would highly refer your company for service an strong communication skills and love the emails, the people are wonderful thank you team for fixing our oven before the holidays!!!!



You were available and I could speak to someone on the phone about the problem.  The timing was great. I would recommend you to anyone.  Most important I could speak to a person and not just put things on the computer.


definitely recommend you

I just picked from computer and was very satisfied with the service and person on phone was knowledgeable and very polite. Everyone was very polite. I would definitely recommend you.


great experience

Thanks for taking care of this for me.  I really appreciate your assistance.  This was the first time we used AAA; it was a great experience.  We will be using AAA for our future appliance repairs.


spent time

Ricky was superb! He knew exactly what he was doing, he spent time with me and I am very satisfied. This was the first time using you and I have used other servicers before, and I can tell the difference. He was willing to talk with me which I really appreciated.


very impressed

I have NEVER met such a kind, thorough, hardworking, gracious repairman and I am very impressed.


appreciate your honesty

We so appreciate your honesty and honoring your 1 year warranty agreement.  Thank you!

AAA Warranty Client

very nice & helpful

My fridge died abut 2 weeks ago, I called to get a time/cost estimate from AAA and the woman on the phone was very nice and helpful. The repair guy came in the time frame they gave me, explained what was going on, fixed my fridge and cleaned up! No complaints, they did a great job and I would call them again.


prompt communication

All in all - I was very happy with the service and prompt communication/follow-up I received from this company. I even asked if they serviced home A/C units!  I would recommend this company to anyone needing appliance service!


professional & reasonably priced

Professional and reasonably priced. Service tech was clearly competent -- quickly diagnosed the problem. He was also timely, polite, and did the repair neatly.


top notch!

We have done a lot of work on our new home ourselves and have had a small bit of work done by tradesmen outside our family. It's been hit or miss, 50/50, whether it was a professional job. AAA Appliance was top notch! They were true to their quote, on time and made the stove work. The quality of work was high and they know their stuff. We have another vintage stove to hook up after our house is put back together. I wouldn't call anyone else!


above and beyond

It was chosen for me by the apartment managers, the repairman was very professional, and went above and beyond his listed duties to assist me with my needs on hand that weren't even on his list!


quick response time

Quick response time; knowledgeable technician, reasonable pricing. Mike G. is superb!


helping us solve our problem

Thank you Ricardo for helping us solve our problem. you were polite and knowledgeable and courteous. We will keep your business in mind for our next need!

reasonable pricing

You have great customer service, knowledgeable technicians, prompt, and reasonable pricing.

in very good hands

Brandon was knowledgeable, helpful, and I was assisted very quickly. It was very easy to deal with all of you, and I appreciated being given the call 30 minutes before arrival. I have never been taken care of so promptly and courteously. Thank you. I felt I was in very good hands.


smooth & painless

Setting up the appointment was smooth & painless; and my tenant loved how the service & explanation-of-service was performed. By the way, The service was done, excellently, for my tenant.

unit fixed fast

VERY HAPPY with Ricky. He was great, knew what he was doing and got the parts & unit fixed fast.  Also called Nicor and let them know about your service, how happy with the company and Ricky.

got the parts same day!

Ricky was GREAT.  I am please with the company. Ricky was very knowledgeable, and grateful that he got the parts same day!

great service!

Repair technician Ricardo was prompt, efficient, hardworking and thorough. Fixed the leak quickly and was very professional. Great service!


will always use

James was excellent and will always use him for our service.

St. Joseph Parish

very pleased

I was very pleased with the service and my technician was efficient and friendly.  Thank you!


great job

Scott did a great job as always :-)


keep up the good work

Your service team is awesome, keep up the good work you guys provide to Bluestar!

Blue Star

very professional, knowledgeable and pleasant

We called AAA Appliance because of a burning odor the dishwasher had when running. Dave arrived during the time slot scheduled and was very professional, knowledgeable and pleasant. I had many questions about the dishwasher in general and he patiently answered them. He did a thorough inspection of what could possibly cause the odor, including inspecting the panel and testing the circuit board. Two wires were found to been fused together due to an incorrectly sized part when installed. Dave replaced the wire ends and caps, ran the machine to test it and it’s fixed! He also gave us a quote for possibly replacing two motors in the future, in the remote chance they may fail due to wiring issue. (They are currently working just fine.) I will definitely call AAA for future appliance repairs and have already recommended them to friends and family. It’s good to know there are still companies that feel it’s important to have friendly, professional employees. Thank you, Dave!


Southbend oven... GREAT

"Southbend Oven is working GREAT and everything was GREAT as well ."

Grammy D's

pleasantly surprised

Frigidaire Oven is working great and was pleasantly surprised to finally find a company that provided great service.


great technician

"Maytag Refrigerator is working GREAT and Al is a great technician."

very positive experience

Miele Dishwasher is working great after repair and had a very positive experience.


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