(1) 888 966 1950 - Mail: service@AAAasc.com

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Read below to hear from a few of our clients great experiences with our team.

Reviews

fix my dishwasher

I just had Ricky Riccardo fix my dishwasher. He was the Best!! Very honest, professional and took the call to come after his last call of the day. I appreciate the quick service and will always call AAA for all my appliance repairs.

Herrmann

Thank you again for bailing us out of a crisis situation

On behalf of Northminster Presbyterian Church, we want to thank you for your fast and unscheduled response to our need for your company's help with our problem. We realize that James came after the normal service hours and committed some of his valuable personal time to resolve our ice maker problem.

That is a real commitment of service to your customers which goes far and above many businesses attitude to their customers and we truly appreciate it.

Thank you again for bailing us out of a crisis situation.

Gordon
Northminster Presbyterian

love send picture of technician

I love that for safety you send a picture of the technician.

Amy
Schaumburg, IL

timely

Competent, friendly and timely service

Al
Wilmette

honest

The Technician was honest, looked up parts on the spot. I like how the company Emails a picture of who to expect at the door as a bonus.

Anastasia
North Aurora

courteous and thorough

The appointment was easy to make and followed up with an email along with a picture of the Tech who was coming. Got a call when he was on his way. Tech was courteous and thorough.

Larry

very professional

The tech was knowledgeable and the company is very professional.

Merrily
Mt Prospect

difficult appliance

We have a difficult appliance to service and you did it well.

Linas
Oak Park

awesome

I requested Scott to return and fix the oven again. New problem and there was no problem to resend him. I thought that was awesome.

Terry

excellent

Scott was excellent!!!!!!! He represents the company so well. Because of him and his service I would recommend the company.

Terry

pleased with the whole service experience

Scott made the service call today for my dryer….he was great.   I was also impressed with the confirmation appointment email with the photo of the tech; that’s pretty cool.  I was really pleased with the whole service experience at your company.

Rosemary
Chicago

one to call

If you need appliance repair service, AAA is the one to call. Arturo has been to our space a couple of times and he's always very friendly and attentive. He's just a very good person. They replaced a compressor on one of our refrigerators and we recently set up yearly maintenance check-ups with them. Natalie is also fantastic as scheduling. As a person who deals with businesses all the time, customer service is always very important and I do believe that's one of the highlights that keeps me with AAA Appliance Service Center. I'd definitely recommend them.

Susan

honest

Appreciated Scott's honest feedback about my dishwasher. thorough and professional.

Kitty

American Home Shield Review

The tech you sent was great! Knowledgeable, professional and personable

John

best at what he does

Scott is amazing- the best at what he does.

Graham

friendly and efficient

Came out promptly, ordered part and back out in 3 days - oven fixed.  Technician was friendly and efficient.

Laura

long term repair

James is a very knowledgeable tech, he takes great concern to do a long term repair and to be considerate of the environment around.

Dan

on time

On time - Knew oven, able to recommend & solve problem

Adele

easy to schedule

Easy to schedule, tech had expertise with problem

Matthew

thorough & polite

Technician was thorough & polite. Even called the manufacturer to identify if replacement parts were available.

Trish

fabulous

Technician was fabulous.  Knowledgeable and service oriented.  I was clear I could trust him to do the best job efficiently

Mary
La Grange

We'll call you!

Found out about your company through the warranty service.  Hope not to have another appliance repair need, but when we do, we'll call you!

Richard

authorized on all the appliances I own

I see from your website that you are authorized on all the appliances I own. And after the service call today your organization is the only one I will use moving forward. I have been disappointed with others I have used in the past.

Annette

professionalism and courteous

The professionalism and courteous behavior of both the technician and the person on the telephone were excellent.

Annette

taught me things

On time service, very knowledgeable, taught me things about my oven that I didn't know.

Abby

Great service overall

Great service overall; arrived within promised window; fixed problem and left work area in good condition.

Jeaneen
Schaumburg

amazed

Your appliance service company had us amazed, mainly due to really bad experiences in the past. We had placed a service request online when we received a call back to schedule an appointment. Your service guy was prompt and even called 20-30 prior to coming out, and when he arrived he covered his boots to protect our wooden floors and placed protective covering on the floor by the Sub Zero refrigerator and worked very neatly, quickly and communicated the findings very clearly, and from start to finish had a new part and job done in 1 hr... We would highly recondite this company!

Nicole
Northrbrook

customer service is great

The customer service is great!  Tech very detailed in explaining what was wrong, how it will be fixed and willing to answer your questions even when repair is complete.

Traci

dacor

Everyone was very friendly and professional. Once our critical part was sent by Dacor, the installation was done in a timely manner.

Dacor Warranty Client

love the emails

I was very happy with Arturo.  Overall I would highly refer your company for service an strong communication skills and love the emails, the people are wonderful thank you team for fixing our oven before the holidays!!!!

Traci

available

You were available and I could speak to someone on the phone about the problem.  The timing was great. I would recommend you to anyone.  Most important I could speak to a person and not just put things on the computer.

Gene

definitely recommend you

I just picked from computer and was very satisfied with the service and person on phone was knowledgeable and very polite. Everyone was very polite. I would definitely recommend you.

Anne

great experience

Thanks for taking care of this for me.  I really appreciate your assistance.  This was the first time we used AAA; it was a great experience.  We will be using AAA for our future appliance repairs.

Fred

spent time

Ricky was superb! He knew exactly what he was doing, he spent time with me and I am very satisfied. This was the first time using you and I have used other servicers before, and I can tell the difference. He was willing to talk with me which I really appreciated.

Nancy

very impressed

I have NEVER met such a kind, thorough, hardworking, gracious repairman and I am very impressed.

Kathleen

appreciate your honesty

We so appreciate your honesty and honoring your 1 year warranty agreement.  Thank you!

AAA Warranty Client

very nice & helpful

My fridge died abut 2 weeks ago, I called to get a time/cost estimate from AAA and the woman on the phone was very nice and helpful. The repair guy came in the time frame they gave me, explained what was going on, fixed my fridge and cleaned up! No complaints, they did a great job and I would call them again.

Emilee

prompt communication

All in all - I was very happy with the service and prompt communication/follow-up I received from this company. I even asked if they serviced home A/C units!  I would recommend this company to anyone needing appliance service!

Anthony

professional & reasonably priced

Professional and reasonably priced. Service tech was clearly competent -- quickly diagnosed the problem. He was also timely, polite, and did the repair neatly.

Wayne

top notch!

We have done a lot of work on our new home ourselves and have had a small bit of work done by tradesmen outside our family. It's been hit or miss, 50/50, whether it was a professional job. AAA Appliance was top notch! They were true to their quote, on time and made the stove work. The quality of work was high and they know their stuff. We have another vintage stove to hook up after our house is put back together. I wouldn't call anyone else!

Alice

above and beyond

It was chosen for me by the apartment managers, the repairman was very professional, and went above and beyond his listed duties to assist me with my needs on hand that weren't even on his list!

Marlene

quick response time

Quick response time; knowledgeable technician, reasonable pricing. Mike G. is superb!

Bob

helping us solve our problem

Thank you Ricardo for helping us solve our problem. you were polite and knowledgeable and courteous. We will keep your business in mind for our next need!


reasonable pricing

You have great customer service, knowledgeable technicians, prompt, and reasonable pricing.


in very good hands

Brandon was knowledgeable, helpful, and I was assisted very quickly. It was very easy to deal with all of you, and I appreciated being given the call 30 minutes before arrival. I have never been taken care of so promptly and courteously. Thank you. I felt I was in very good hands.

Ruth

smooth & painless

Setting up the appointment was smooth & painless; and my tenant loved how the service & explanation-of-service was performed. By the way, The service was done, excellently, for my tenant.


unit fixed fast

VERY HAPPY with Ricky. He was great, knew what he was doing and got the parts & unit fixed fast.  Also called Nicor and let them know about your service, how happy with the company and Ricky.


got the parts same day!

Ricky was GREAT.  I am please with the company. Ricky was very knowledgeable, and grateful that he got the parts same day!


great service!

Repair technician Ricardo was prompt, efficient, hardworking and thorough. Fixed the leak quickly and was very professional. Great service!

JW

will always use

James was excellent and will always use him for our service.


St. Joseph Parish

very pleased

I was very pleased with the service and my technician was efficient and friendly.  Thank you!

Laurie

great job

Scott did a great job as always :-)

Susanne

keep up the good work

Your service team is awesome, keep up the good work you guys provide to Bluestar!

Mandy
Blue Star

very professional, knowledgeable and pleasant

"We called AAA Appliance because of a burning odor the dishwasher had when running. Dave arrived during the time slot scheduled and was very professional, knowledgeable and pleasant. I had many questions about the dishwasher in general and he patiently answered them. He did a thorough inspection of what could possibly cause the odor, including inspecting the panel and testing the circuit board. Two wires were found to been fused together due to an incorrectly sized part when installed. Dave replaced the wire ends and caps, ran the machine to test it and it’s fixed! He also gave us a quote for possibly replacing two motors in the future, in the remote chance they may fail due to wiring issue. (They are currently working just fine.) I will definitely call AAA for future appliance repairs and have already recommended them to friends and family. It’s good to know there are still companies that feel it’s important to have friendly, professional employees. Thank you, Dave!"

Jane

Southbend oven... GREAT

"Southbend Oven is working GREAT and everything was GREAT as well ."


Grammy D's

pleasantly surprised

"Frigidaire Oven is working great and was pleasantly surprised to finally find a company that provided great service."

Ron

great technician

"Maytag Refrigerator is working GREAT and Al is a great technician."


very positive experience

"Miele Dishwasher is working great after repair and had a very positive experience."

Dianne

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Customer Call Center

416 Higgins Road Phone: 847-966-1950 Fax: 847-966-1950 Web: www.AAAasc.com

People Policy

Reach a real person 24/7 7 days a week. Talk to a person 100% of the time.

Mission Statement

A family company dedicated to taking care of our community with modern, responsible and satisfying service.